Frequently Asked Questions
Find answers to common questions about our products, shipping, and services.
Orders & Shipping
What are your shipping options?+
We ship throughout Southern California. Standard shipping is free on orders over $50. Expedited shipping options are available at checkout for an additional fee.
How long does shipping take?+
Standard orders within Southern California typically arrive within 2-4 business days. Expedited orders arrive within 1-2 business days.
Do you offer free shipping?+
Yes! Free standard shipping on all orders over $50. Orders under $50 have a flat shipping rate.
Can I track my order?+
Yes. Once your order ships, you'll receive a confirmation email with tracking information.
Products & Compliance
Are your products FDA compliant?+
Yes. All of our products meet FDA requirements. Many of our items are FDA 510(k) cleared. Check individual product pages for specific compliance information.
What sizes do your gloves come in?+
Our medical exam gloves are available in sizes Small (S), Medium (M), Large (L), and Extra-Large (XL) in both nitrile and latex options.
Do you sell latex-free products?+
Yes. We carry nitrile gloves which are completely latex-free, making them suitable for individuals with latex sensitivities.
What drug testing panels are available?+
We offer 5-panel, 10-panel, and 12-panel drug testing cups. Each configuration tests for different substances. See the product page for specific panels included.
Wholesale & B2B
Do you offer wholesale pricing?+
Yes! We offer competitive wholesale pricing for dental offices, clinics, hospitals, and medical facilities. Contact us for a custom quote based on your volume needs.
What are the bulk order quantities?+
Bulk pricing starts at case quantities. For example, exam gloves are available in cases of 1,000. Drug testing cups are available in cases of 100. Contact us for larger volume pricing.
Can I set up a recurring order?+
We're working on automated reordering. For now, contact us to set up a scheduled delivery arrangement for your practice.
Returns & Support
What is your return policy?+
We accept returns within 30 days of purchase for unused, unopened products in original packaging. See our Return Policy page for full details.
How do I contact customer support?+
You can reach us by email at [email protected] or through our Contact page. We respond within one business day.
Still have questions? Contact us and we'll be happy to help.